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CONTACT US 24/7:
Randall Elkan
Mobile Medical Solutions, Inc.
P.O. Box 812078
Boca Raton, FL 33481
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Local:
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(954)
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444-7100
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Toll-Free:
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1
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(800)
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381-DRUG
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1
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(800)
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381-3784
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Mobile Medical Solutions has national laboratory contracts with several licensed certified forensic toxicology laboratories that offer comprehensive toxicology services for drug screening programs.  Delivery systems are in place that ensures specimen analysis within 24 hours of collection.
Urine collections are conducted according to SAMSHA and N.I.D.A. regulations. For all DFWP pre-employment, reasonable suspicion, post-accident, annual, follow-up, etc. The company can send applicants/employees to a convenient collection facility. MMS will furnish you with customized authorization form and Chain-of-Custody forms for your employees/applicants to take with them to the collection site. Additionally, your managers can obtain maps and directions to these clinics by visiting the laboratory websites.
The specimen collection protocol follows the strict guidelines developed by the Substance Abuse and Mental Health Services Administration of the Department of Health and Human Services (HHS), with documentation procedures guaranteed to protect both employer and employee from misidentification and tampering.
Laboratory protocol confirms all positive tests (SAMSHA) with a second test (gas chromatography/mass spectrometry), to eliminate false positive results. There are several illicit substances that may camouflage drug tests.  The labs also conduct "nitrate and creatine testing" to identify whether specimens have been altered by these illicit substances.
Because of the sensitive nature of drug testing, the lab strives to report results to the Medical Review Officer (MRO) within 24-36 hours on negative screens and 48 hours on positive screens.
Confidentiality is a primary issue. Through computerized laboratory information systems, only contractually authorized personnel have access to drug test results and associated data. Results are never reported by telephone. Reporting is effected only by computer-generated documents delivered to the medical review officer (MRO) in person, by secure common carrier, or via secure FAX or secure computer print.
To protect both employer and employee and to comply with federal and state regulations, specimens that test positive are stored frozen in original containers for at least one year; test results are maintained for at least eight years.
 Legal defensibility of results is an important component of the drug testing process. In addition to one year frozen storage of positive specimens, the labs stores separately - for as long as needed - any specimen associated with litigation and provides access to records and policies upon proper request. The laboratories employ certifying scientists and scientific directors that are experienced in courtroom support.
MMS is pleased to continue our strategic alliance with Dr. Bernard Chapnick, MD; Medical Review Officer (MRO) who oversees all medical review office protocols, and provides a check and balance to the drug testing protocol. Dr. Chapnick’s MRO office employs full-time administrators whose principal responsibility is to match chain-of-custody forms to the laboratory results and notify employers or donors. All Negative results are emailed to the employer within 24-48 hours and reported to MMS. All hard copies of the report are forwarded to employers on a monthly basis. Positive reports up to 5 business days.
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